Jivo

Tracking In Tag Manager

Jivohas an API for tracking.

https://www.jivochat.co.uk/docs/widget/

To use this, create a custom HTML tag In tag manager and trigger it on any pages the Jivochat runs on.

Add this script to the custom HTML:

<script>
function jivoDataLayerEvent( eventName ) {
	var dataLayer = window.dataLayer || [];
	dataLayer.push({'event' : 'jivo-' + eventName});
}
function jivo_onOpen() { jivoDataLayerEvent( 'chat-opened' ); }
function jivo_onMessageSent() { jivoDataLayerEvent( 'message-sent' ); }
function jivo_onIntroduction() { jivoDataLayerEvent( 'contact-sent' ); }
</script>