Tawk: Difference between revisions
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dataLayer.push({'event' : 'tawk-' + eventName}); | dataLayer.push({'event' : 'tawk-' + eventName}); | ||
} | } | ||
Tawk_API = Tawk_API || {}; | window.Tawk_API = window.Tawk_API || {}; | ||
if( Tawk_API ) { | if( window.Tawk_API ) { | ||
Tawk_API.onLoad | window.Tawk_API.onLoad = function(){ tawkDataLayerEvent('loaded'); }; | ||
Tawk_API.onStatusChange | window.Tawk_API.onStatusChange = function(){ tawkDataLayerEvent('status-changed'); }; | ||
Tawk_API.onBeforeLoad | window.Tawk_API.onBeforeLoad = function(){ tawkDataLayerEvent('before-load'); }; | ||
Tawk_API.onChatMaximized = function(){ tawkDataLayerEvent('chat-maximised'); }; | window.Tawk_API.onChatMaximized = function(){ tawkDataLayerEvent('chat-maximised'); }; | ||
Tawk_API.onChatMinimized = function(){ tawkDataLayerEvent('chat-minimised'); }; | window.Tawk_API.onChatMinimized = function(){ tawkDataLayerEvent('chat-minimised'); }; | ||
Tawk_API.onChatHidden | window.Tawk_API.onChatHidden = function(){ tawkDataLayerEvent('chat-hidden'); }; | ||
Tawk_API.onChatStarted | window.Tawk_API.onChatStarted = function(){ tawkDataLayerEvent('chat-started'); }; | ||
Tawk_API.onChatEnded | window.Tawk_API.onChatEnded = function(){ tawkDataLayerEvent('chat-ended'); }; | ||
Tawk_API.onPrechatSubmit = function(){ tawkDataLayerEvent('prechat-submitted'); }; | window.Tawk_API.onPrechatSubmit = function(){ tawkDataLayerEvent('prechat-submitted'); }; | ||
Tawk_API.onOfflineSubmit = function(){ tawkDataLayerEvent('offline-submitted'); }; | window.Tawk_API.onOfflineSubmit = function(){ tawkDataLayerEvent('offline-submitted'); }; | ||
} | } | ||
})(); | })(); | ||
Revision as of 14:49, 21 January 2025
Tracking In Tag Manager
Tawk has an API for tracking.
https://developer.tawk.to/jsapi/
<script>
(function() {
function tawkDataLayerEvent( eventName ) {
var dataLayer = window.dataLayer || [];
dataLayer.push({'event' : 'tawk-' + eventName});
}
window.Tawk_API = window.Tawk_API || {};
if( window.Tawk_API ) {
window.Tawk_API.onLoad = function(){ tawkDataLayerEvent('loaded'); };
window.Tawk_API.onStatusChange = function(){ tawkDataLayerEvent('status-changed'); };
window.Tawk_API.onBeforeLoad = function(){ tawkDataLayerEvent('before-load'); };
window.Tawk_API.onChatMaximized = function(){ tawkDataLayerEvent('chat-maximised'); };
window.Tawk_API.onChatMinimized = function(){ tawkDataLayerEvent('chat-minimised'); };
window.Tawk_API.onChatHidden = function(){ tawkDataLayerEvent('chat-hidden'); };
window.Tawk_API.onChatStarted = function(){ tawkDataLayerEvent('chat-started'); };
window.Tawk_API.onChatEnded = function(){ tawkDataLayerEvent('chat-ended'); };
window.Tawk_API.onPrechatSubmit = function(){ tawkDataLayerEvent('prechat-submitted'); };
window.Tawk_API.onOfflineSubmit = function(){ tawkDataLayerEvent('offline-submitted'); };
}
})();
</script>
This creates the following events to be fired:
tawk-loaded tawk-status-changed tawk-before-load tawk-chat-maximised tawk-chat-minimised tawk-chat-hidden tawk-chat-started tawk-chat-ended tawk-prechat-submitted tawk-offline-submitted