Tawk: Difference between revisions
Jump to navigation
Jump to search
Created page with "== Tracking In Tag Manager == Tawk has an API for tracking. this has NOT been tested yet! <pre> <script> (function() { function tawkDataLayerEvent( eventName ) {..." |
|||
| (5 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
== Tracking In Tag Manager == | == Tracking In Tag Manager == | ||
Tawk has an API for tracking. | Tawk has an API for tracking.<br /> | ||
https://developer.tawk.to/jsapi/ | |||
<pre> | <pre> | ||
| Line 11: | Line 11: | ||
dataLayer.push({'event' : 'tawk-' + eventName}); | dataLayer.push({'event' : 'tawk-' + eventName}); | ||
} | } | ||
Tawk_API = Tawk_API || {}; | window.Tawk_API = window.Tawk_API || {}; | ||
window.Tawk_API.onLoad = function(){ tawkDataLayerEvent('loaded'); }; | |||
window.Tawk_API.onStatusChange = function(){ tawkDataLayerEvent('status-changed'); }; | |||
window.Tawk_API.onBeforeLoad = function(){ tawkDataLayerEvent('before-load'); }; | |||
window.Tawk_API.onChatMaximized = function(){ tawkDataLayerEvent('chat-maximised'); }; | |||
window.Tawk_API.onChatMinimized = function(){ tawkDataLayerEvent('chat-minimised'); }; | |||
window.Tawk_API.onChatHidden = function(){ tawkDataLayerEvent('chat-hidden'); }; | |||
window.Tawk_API.onChatStarted = function(){ tawkDataLayerEvent('chat-started'); }; | |||
window.Tawk_API.onChatEnded = function(){ tawkDataLayerEvent('chat-ended'); }; | |||
window.Tawk_API.onPrechatSubmit = function(){ tawkDataLayerEvent('prechat-submitted'); }; | |||
window.Tawk_API.onOfflineSubmit = function(){ tawkDataLayerEvent('offline-submitted'); }; | |||
})(); | })(); | ||
</script> | </script> | ||
</pre> | |||
This creates the following events to be fired: | |||
<pre> | |||
tawk-loaded | |||
tawk-status-changed | |||
tawk-before-load | |||
tawk-chat-maximised | |||
tawk-chat-minimised | |||
tawk-chat-hidden | |||
tawk-chat-started | |||
tawk-chat-ended | |||
tawk-prechat-submitted | |||
tawk-offline-submitted | |||
</pre> | </pre> | ||
Latest revision as of 13:37, 18 March 2025
Tracking In Tag Manager
Tawk has an API for tracking.
https://developer.tawk.to/jsapi/
<script>
(function() {
function tawkDataLayerEvent( eventName ) {
var dataLayer = window.dataLayer || [];
dataLayer.push({'event' : 'tawk-' + eventName});
}
window.Tawk_API = window.Tawk_API || {};
window.Tawk_API.onLoad = function(){ tawkDataLayerEvent('loaded'); };
window.Tawk_API.onStatusChange = function(){ tawkDataLayerEvent('status-changed'); };
window.Tawk_API.onBeforeLoad = function(){ tawkDataLayerEvent('before-load'); };
window.Tawk_API.onChatMaximized = function(){ tawkDataLayerEvent('chat-maximised'); };
window.Tawk_API.onChatMinimized = function(){ tawkDataLayerEvent('chat-minimised'); };
window.Tawk_API.onChatHidden = function(){ tawkDataLayerEvent('chat-hidden'); };
window.Tawk_API.onChatStarted = function(){ tawkDataLayerEvent('chat-started'); };
window.Tawk_API.onChatEnded = function(){ tawkDataLayerEvent('chat-ended'); };
window.Tawk_API.onPrechatSubmit = function(){ tawkDataLayerEvent('prechat-submitted'); };
window.Tawk_API.onOfflineSubmit = function(){ tawkDataLayerEvent('offline-submitted'); };
})();
</script>
This creates the following events to be fired:
tawk-loaded tawk-status-changed tawk-before-load tawk-chat-maximised tawk-chat-minimised tawk-chat-hidden tawk-chat-started tawk-chat-ended tawk-prechat-submitted tawk-offline-submitted